Placing and Managing Orders
- How do I place an order with Cinch?
- What happens after I place my order?
- How long does it take to approve my order?
- Can I make changes to my order after submitting it?
- Can I subscribe to Cinch again after purchasing a device from a previous subscription?
- Is there a limit to the number of devices I can subscribe to?
Delivery and Order Support
- What should I do if my package is marked delivered but I haven’t received it?
- How do I reschedule a missed delivery?
- What happens if no one is available to receive the delivery?
- Why was my delivery unsuccessful?
- What should I do if I received a different device than what I ordered?
- Why hasn’t my order arrived?
Managing your Urban Republic x Cinch Orders
- When can I collect my device after approval?
- What do I need to bring for device collection?
- Is confirmation Email/SMS required for collection?
- What if I didn’t receive my confirmation Email/SMS?
- Can I collect my device anytime?
- Can I change my pick-up date?