To collect your device, you will need to bring your Identity Card (IC).
Urban Republic team will verify your IC against the details provided in your order to ensure the device is released to the correct person. Please note that the device must be collected from the same store where the order was placed.
Please make sure your IC is valid and matches the information submitted during your application.
If you have any questions, please reach out to our support team via our website’s Live Chat, and we’ll be happy to assist.