Managing your Urban Republic x Cinch Orders
- When can I collect my device after approval?
- What do I need to bring for device collection?
- Is confirmation Email/SMS required for collection?
- What if I didn’t receive my confirmation Email/SMS?
- Can I collect my device anytime?
- Can I change my pick-up date?
- I can’t go on my chosen date — What now?
- Can I authorise another person to collect my order?
- Can I get a refund if I don’t collect my order?
- Is there a cancellation grace period?
- What if Urban Republic can’t find my order?
- Is delivery available instead of in-store pick-up?