📦 What happens after I place an order with Cinch?
- Once you place your order, it goes through a quick review process to ensure everything is in order.
⏱️ How long does it take to approve my order?
- Your order will be reviewed and approved within 24-48 hours. You’ll receive a confirmation email as soon as it’s approved.
💳 When will my card be charged?
- Your advance payment will only be charged after your order is approved—never before. Please ensure your card has enough balance for a smooth process.
🚚 When will I receive my device?
- Your device will be delivered within 7-10 working days after your order is approved.
*Please note that that pre-orders will take a little longer, as they are subject to manufacturer shipment dates.
🧾 When is my first rental payment charged?
- Your first month’s rental will be charged at the time of order approval, not at checkout.
📅 When will I be billed each month?
- Monthly payments will be charged on the same date each month, starting from the day your device is delivered.