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  1. Cinch Malaysia
  2. Managing Your Subscription
  3. Device Care, Returns, and Coverage

Device Care, Returns, and Coverage

  • How do I return my device at the end of my subscription?
  • How long does it take to process a return?
  • How do I prepare my device for return?
  • Do I need to keep the device box and accessories?
  • What should I do if my device is lost or stolen?
  • What should I do if my product is damaged or malfunctioning?
  • How long will my repair take?
  • What counts as a total loss device?
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