Once a refund has been approved, it will be processed back to the original payment method used for your subscription or order.
Refunds usually take 7–10 working days to appear in your account, depending on your bank or payment provider.
If it has been more than 10 working days and you have not received your refund, please contact our Customer Experience team with your order number or payment details. We will be happy to check the status for you and provide an update.
You can contact our support team via our website’s Live Chat. We’ll be happy to assist with any inquiries.
We appreciate your patience while we complete the refund process.