Yes, you can update the email address associated with your Cinch account by reaching out to our Customer Experience team. For security reasons, email address changes are not self-service and require verification.
How to Request an Email Address Change:
Please reach out to us via our website’s Live Chat at cinch.my for real-time support.
Note:
To process your request, we may require you to verify your identity by providing supporting information (e.g., name, phone number, order number, NRIC/passport. etc). This ensures your account security remains our top priority.